Bills, refunds and paperwork, handled.

Bills and paperwork Reza handles

• Billing errors and double charges

  Reza gathers your records, writes the dispute and follows up in writing, up to 3 times.

  Good if a company charged you wrong and you’ve been going in circles.

  Skip if one quick message to the company already fixed it.

  What’s included

  Included

  • Your records gathered and checked
  • A clear written dispute to the company
  • Up to 3 written follow-ups
  • A short summary of the result

  Not included

  • Phone calls, chargebacks you must file yourself with your bank, small claims court
  • A promise of a refund (the company decides)

  Extras, only if you need them

  • Extra follow-up: $25

  $95Request this: Billing errors and double charges

• Refunds and cancellations

  Hard-to-cancel subscriptions $49. Refund requests with up to 3 follow-ups $95.

  Good if a subscription keeps charging you, or a promised refund never came.

  Skip if you can cancel in one tap in the app.

  What’s included

  Included

  • Cancellation: the cancellation done in writing, with written confirmation kept for you
  • Refund request: a written request plus up to 3 follow-ups

  Not included

  • Phone calls, or anything needing your password (you log in; Reza never does)

  Extras, only if you need them

  • Extra follow-up: $25

  from $49Request this: Refunds and cancellations

• Airline and travel problems

  Cancelled or changed flights, refunds and travel credits. Money back if the airline gives you nothing.

  Good if a flight was cancelled or changed and you got no refund or credit.

  Skip if the airline already gave you what you asked for.

  What’s included

  Included

  • Booking and receipts gathered
  • A written claim to the airline or travel company
  • Up to 3 written follow-ups
  • Money back if the company gives you nothing

  Not included

  • Rebooking or planning new travel
  • Government complaints filed for you (Reza can draft one for you to send)

  Extras, only if you need them

  • Extra follow-up: $25

  $125Request this: Airline and travel problems

• Internet, phone and utility accounts

  Wrong bills, plan changes, credits and service problems. Money back if the company gives you nothing.

  Good if your bill jumped, or a promised credit never showed up.

  Skip if the bill is right and you just want a cheaper plan you can pick online.

  What’s included

  Included

  • Your bill checked against your plan
  • A written request to fix it, lower it or apply credits
  • Up to 3 written follow-ups
  • Money back if the company gives you nothing

  Not included

  • Phone calls
  • Switching providers for you (Reza can compare plans: $125)

  Extras, only if you need them

  • Extra follow-up: $25

  $95Request this: Internet, phone and utility accounts

• Returns, warranty claims and price adjustments

  Written claims with the receipts and photos the company asks for.

  Good if a store or maker won’t honor a return or warranty, or the price dropped right after you bought.

  Skip if the store’s own return page works for you.

  What’s included

  Included

  • The written claim with your receipt and photos
  • Up to 2 written follow-ups

  Not included

  • Shipping the item (you do it; return labels are shared with you)

  Extras, only if you need them

  • Extra follow-up: $25

  $65Request this: Returns, warranty claims and price adjustments

• Product research and comparisons

  A short, clear comparison so you buy the right thing once.

  Good if you are about to spend a few hundred dollars and the choices are confusing.

  Skip if it’s a small purchase you can easily return.

  What’s included

  Included

  • Up to 3 products compared side by side
  • A clear pick and why

  Not included

  • Buying the product for you
  • Negotiating a car purchase, lease or loan for you (that needs a dealer or lending license)

  Extras, only if you need them

  • Each extra product compared: $25

  $65Request this: Product research and comparisons

• Rental applications and repair requests

  Repair request letters $49. Rental applications organized $85.

  Good if you are applying for apartments, or your landlord hasn’t fixed something.

  Skip if your landlord already answers and fixes things quickly.

  What’s included

  Included

  • Repair letter: a clear written request with photos and dates
  • Rental application: documents gathered, checked and organized for an apartment you found

  Not included

  • Finding apartments, contacting landlords to rent for you, or negotiating leases (those need a real estate license)

  Extras, only if you need them

  • Follow-up letter: $25

  from $49Request this: Rental applications and repair requests

• Landlord and property manager problems

  For homes and business spaces: complaints, repair and maintenance requests $125, and wrong rent or shared-cost (CAM) charges checked and disputed $175, all in writing with up to 3 follow-ups. Reza doesn’t negotiate leases or rent or give lease advice.

  Good if your landlord or management company keeps ignoring a problem, or a charge on your rent or CAM statement looks wrong.

  Skip if you want a lease or rent negotiated, or it’s a deposit or eviction matter.

  What’s included

  Included

  • Your lease, statements and photos reviewed for the facts
  • A written complaint, repair request or charge dispute
  • Up to 3 written follow-ups

  Not included

  • Negotiating a lease, renewal or rent amount (real estate license work)
  • Advice on what a lease means, deposits or evictions

  Extras, only if you need them

  • Extra follow-up: $25

  from $125Request this: Landlord and property manager problems

• Housing applications and renewals

  Your housing authority or affordable-housing packet, organized: a checklist of every document they ask for, your documents gathered and checked, account numbers blacked out on copies, the packet assembled and sent on time, and up to 2 written follow-ups. You fill in and sign the agency’s own forms. Applying is always free; you pay only for Reza’s help, and it never affects your eligibility or your place on a list. Yearly renewal $150, application $175. Self-employed? Add $125 for a statement of facts you sign and a monthly profit-and-loss summary (tips separated, up to 12 months) from records you send; $25 per month of records if receipts and bank transactions still need sorting. Extra follow-ups after the first 2: $25 each.

  Good if the forms and the document list (bank statements, pay stubs, W-2s, award letters) feel overwhelming, or a deadline is close.

  Skip if your housing office already fills it out with you, or it’s a one-page update.

  What’s included

  Included

  • A checklist of every document the office asks for
  • Your documents checked for anything missing; account numbers blacked out on copies
  • The packet assembled and sent on time
  • Up to 2 written follow-ups

  Not included

  • Filling in or signing the agency’s forms for you (you do that)
  • Any promise of approval or a faster decision
  • Application fees (applying is always free)

  Extras, only if you need them

  • Self-employment income: $125
  • Receipts and transactions sorted: $25 per month of records
  • Extra follow-up: $25

  from $150Request this: Housing applications and renewals

• DMV appointment and checklist

  Reza books your DMV appointment and sends a checklist of exactly what to bring, plus reminders. You fill in and submit your own DMV forms.

  Good if you need a DMV visit and the website confuses you.

  Skip if your task can be done online in a few minutes, like most renewals.

  What’s included

  Included

  • Appointment booked
  • A checklist of exactly what to bring
  • Reminders before the day

  Not included

  • Filling in or submitting DMV forms for you (that needs a DMV license)

  $49Request this: DMV appointment and checklist

• Medical bill review

  Reza asks for the itemized bill, checks it for errors like duplicate or wrong charges, and disputes them in writing with the provider, up to 3 follow-ups. Insurance claims and appeals aren’t included.

  Good if a medical bill looks too high or you don’t understand it.

  Skip if you’re appealing an insurance decision.

  What’s included

  Included

  • Itemized bill requested
  • Bill checked for duplicate or wrong charges
  • Written dispute to the provider with up to 3 follow-ups

  Not included

  • Insurance claims or appeals
  • Advice on medical care

  Extras, only if you need them

  • Each extra bill from the same visit: $35
  • Extra follow-up: $25

  $195Request this: Medical bill review

• People-search opt-outs

  Your name, address and phone number removed from the top 15 people-search and data-broker sites, with a list of what was removed. You approve each request, and some sites ask you to confirm by email. Live in California? First use the state’s free DROP tool, which sends one deletion request to every registered data broker; Reza then removes you from the sites that still show you.

  Good if you found your home address or phone number on people-search sites.

  Skip if you already use a removal service, or California’s free DROP tool already cleared your results.

  What’s included

  Included

  • Removal requests to the top 15 people-search sites
  • California residents: a check of what still shows after the state’s free DROP request, then removals from those sites
  • A list of what was removed and what to watch for

  Not included

  • A promise your information never comes back (some sites re-list later)
  • Paid removal subscriptions
  • Filing your DROP request (free, and you do it yourself at consumer.drop.privacy.ca.gov)

  Extras, only if you need them

  • Check-up and repeat removals 6 months later: $49

  $95Request this: People-search opt-outs

• Moving: address changes

  Your address updated with up to 15 companies, and utilities and internet moved or set up, all in writing. You do the post office change of address yourself; it needs your ID.

  Good if you’re moving and the list of accounts feels endless.

  Skip if you only have a couple of accounts to update.

  What’s included

  Included

  • Your address updated with up to 15 companies
  • Utilities and internet moved or set up, in writing
  • A checklist of what was changed

  Not included

  • The post office change of address (you do it; it needs your ID)
  • Movers, packing or deposits

  Extras, only if you need them

  • Each extra 10 accounts: $35

  $95Request this: Moving: address changes

• Accessibility requests

  A clear written request to a company for captions, a written way to reach them, or another accommodation you need.

  Good if a company only offers phone calls, or doesn’t give you what you need to use their service.

  Skip if the company already gives you a written option that works.

  What’s included

  Included

  • A clear written request for captions, a written way to reach the company, or another accommodation
  • 1 written follow-up

  Not included

  • Legal complaints or lawsuits

  Extras, only if you need them

  • Extra follow-up: $25

  $49Request this: Accessibility requests

• Documents, appointments and reminders

  Paperwork sorted, appointments booked in writing, reminders set.

  Good if papers pile up, or you keep missing appointments and deadlines.

  Skip if you already have a system that works.

  What’s included

  Included

  • A box or folder of papers sorted, labeled and listed
  • Appointments booked in writing and reminders set

  Not included

  • Shredding or storing originals
  • Legal, tax or medical advice

  Extras, only if you need them

  • Quoted by the size of the pile, from $95

  from $95Request this: Documents, appointments and reminders

• Tax documents organized

  Everything your own tax preparer asks for, gathered and organized. Reza doesn’t prepare tax returns.

  Good if you dread collecting forms and receipts every tax season.

  Skip if your preparer already collects everything for you.

  What’s included

  Included

  • Everything your tax preparer asked for, gathered and organized
  • A list of anything still missing

  Not included

  • Preparing or filing tax returns (needs a tax preparer registration)

  Extras, only if you need them

  • Self-employment income summary: $125

  $125Request this: Tax documents organized

Flat prices, quoted in writing before any work starts. Bigger or unusual jobs get their own quote. The minimum for any task is $49.

What Reza doesn’t do

• No legal advice, tax return preparation, credit repair or debt settlement.
• Court, immigration, benefits (like CalFresh or Medi-Cal), insurance-claim and wage-claim forms aren’t offered. Free official help is the right place for those, and the AI assistant can point you to it.
• No phone calls on your behalf. Everything is in writing, so there is always a record.
• No passwords or full Social Security, card or account numbers, ever.

How it works

1. Ask

   Send a short quote request, or ask the AI assistant first. Asking is free.

2. Get a flat quote

   Within 2 business days: one price, the steps and a finish date, in writing.

3. Sign, pay, done

   Sign a short agreement online in two minutes, then pay the invoice. Jobs of $500 or more are split: half to start, half before handover.

Every step, payment and refund, explained

Want to try it yourself first?

• Bills and refundsDispute a double charge

  Charged twice for the same thing? A step-by-step way to get the duplicate refunded, in writing, with a message you can copy.

• Bills and refundsCancel a stubborn subscription

  Stuck paying for a subscription you can't cancel? Where to look first, a written cancellation you can copy, and what to do if the charges keep coming.

All free guides

Questions